You can request the housekeeper contribute to replacing the item. Mmm will not pay out for minor damages below the value of £100.
Both companies have their own insurance to cover any damage that occurs whilst working at your home. Any claims will be dealt with by them personally.
Yes you can do that directly with that person when they are there.
Not all our areas match the current LLW rate, however we are striving towards achieving it. Our suggested rate for the housekeeper is a minimum rate and you can discuss any increase you’d like to make directly with them.
Our operators will only charge you for the amount of actual cleaning they do, it’s not based on a price per room which can cost you more than it actually should. You can obtain an estimate for this work by clicking here.