Your housekeeper will report any damage she causes to you and to Mmm. Just like any insurance policy there is an excess before a claim can be made and our excess is £500.00. The first £150 of any claim will be the responsibility of the client. So for example if the housekeeper breaks an item worth £100 Mmm will not pay out. However if the claim is for something major and the bill comes to £2000, the client will be responsible for the first £150 and then Mmm for the next £350 in order for it to be processed through our insurers.
