Cleaning supplies aren’t included, each client is to provide their housekeeper with the materials they wish them to use for cleaning. This ensures your cleaner uses the products you prefer. In addition, the majority of our housekeepers use public transport so it would be really tricky for them to carrry …
It’s completely up to you. The majority of our customers like to have their homes cleaned when they are out at work or busy otherwise and provide their housekeeper with a key. However, the pre-start meeting with the housekeeper, will be organised before the cleaning to ensure that you feel …
Our company representatives will discuss your requirements with you whilst at your home, from that and their personal experience, they will be able to provide guidance as to how long the clean should take.
The hourly rate depends on your postcode, the range is between £ 12 – £16. The rate is then divided into two payments, one direct to the housekeeper after each visit and then a monthly management fee payable to the company.
Our minimum hours are 2.5 weeekly or 4 fortnightly, and half hourly increments thereafter. However depending on the size of your home we can be flexible if needed.
All housekeepers are met in the real world and not vetted online and over the phone. They attend our Induction Course at the office and we then visit them at their own home. Regular spot checks are conducted on all homes whilst the housekeeper is working. Our other services such …
Our company representative will discuss your requirements with you whilst at your home and from that and their personal experience will be able to provide guidance as to how long the clean should take. The cost is calculated on how many hours of work is agreed, our minimum hours are …
We treat your home with the utmost care. But if something is damaged or broken the housekeeper will leave a note or call then, then they will contact the office team. Our cleaners are insured, however we have an excess on the policy of £100.00, so clients are responsible for …
Your service is calculated on an hourly basis, which is then divided between the housekeeper and company. Your housekeeper will be paid at the end of every cleaning session either by cheque or cash. The agency fee will be paid on a monthly basis in advance once you are happy …
Inform your housekeeper of when you are away, they may suggest that some areas of the home have not been deep cleaned for a long time such as kitchen cupboards which she could do whilst you are away. If you prefer her not to clean for you then let her …