You should discuss this with your assigned housekeeper, they will normally move the clean to another day that week. If they don’t have the availability then you can contact Mmmarvellous make alternative arrangements.
Cleaning supplies aren’t included, each client is to provide their housekeeper with the materials they wish them to use to clean. This ensures your cleaner uses the products you prefer as some clients have severe allergies or small preferences.
Yes, you will have the same person assigned to your cleaning, however when they are on holiday or sick we can arrange alternative cleaning cover.
It’s completely up to you. The majority of our customers like to have their homes cleaned when they are out at work and provide their housekeeper with a key. You will meet the person working for you, before they even start cleaning, to ensure that you feel comfortable with our …
Yes, a member of the office team will meet you before we assign a cleaner. This is not a sales visit, you will get prices and all the information you need to decide about allowing Mmmarvellous to work for you. We aim to have the highest levels of customer satisfaction …
No, you’re only charged based on the amount of time your cleaner was actually at your home working. If they finish early, you aren’t charged the full amount quoted.
Simply visit the quote page or request a callback – we will be happy to talk through what you would like done and how much cleaning time this will likely take.
Pricing is based on an hourly rate between £x to £x per hour. You can see the tiers by clicking here.
Some people equate value for money with the cheapest quotation they find. A true measure is:- The time and energy you have saved. The ability and freedom to do more enjoyable things. When the standard of service is high and has exceeded your expectations. When the price is comparable with …
A good standard with one provider is better as it is more cost effective and we apply incremental discounts, so a long term client always benefits more than someone who just uses us once. A regular services operator gets to know you and your home well and look for seasonal …