Head Office: 6 Hampton Rd E, Twickenham

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What if something gets broken when my home is cleaned?

What if something gets broken when my home is cleaned?

We treat your home with the utmost care. But if something is damaged or broken the housekeeper  will leave a note or call then, then they will contact the office team. Our cleaners are insured, however we have an excess on the policy of £100.00, so clients are responsible for the first £100.

We will make every effort to have the item replaced if it cannot be repaired and any claims over the amount of £250 will be processed by our Insurers.