How long do housekeepers remain working for you?
Some maybe with us for a short period of time, other a year or so or even longer. It really depends on their own circumstances. Our guarantee is that we will always give you a continual service.
Will I meet the housekeeper you assign to me?
Yes, we prefer that you meet them before they start cleaning for you so you are confident in handing over your keys if needed. It’s a good opportunity to meet a person who will be cleaning for you so you can show them around your home .This gives them a …
Is my housekeeper covered by insurance?
We have insurance that covers major damage to your home, for more information please see the insurance section.
What kind of people clean homes?
Cleaners come from all walks of life, there isn’t a stereotypical image to present. Some cleaners work because they are good at cleaning Some enjoy the flexibility of working hours Others have children and working close to home/school, makes it ideal for their situation.
How does Mmm vet them?
We follow a very strict recuirtment process. We will never just take details on line or by phone and assign to a client. We meet everyone who works for us. Firstly, all potential candidates attend our in house workshop, then have a second interview at their home with tests. As …
How does Mmm obtain their housekeepers?
The majority of our housekeepers are recommended by their friends who work with us. Others obtain our information through advertising on well established recruitment platforms or using a dedicated website to attract people to join our team of self employed housekeepers.
How is regular cleaning value for money?
Some people equate value for money with the cheapest quotation they find. A true measure is: The time and energy you have saved. The ability and freedom to do more enjoyable things. When the standard of service is high and has exceeded your expectations. When the price is comparable with …
How do I pay for the service?
The overall hourly rate is divided between Mmm management fee and the housekeeper. Management fees are paid monthly by direct debit upfront. Your housekeeper should be paid on the day of the cleaning either by cash or bank transfer.
How can I get a cleaning quote?
Simply visit the quote page or request a callback – we will be happy to talk through what you would like done, how much cleaning time this will likely to take and the cost involved.
What if I’m away on holiday ?
Inform your housekeeper of when you are away, they may suggest that some areas of the home have not been deep cleaned for a long time such as kitchen cupboards, top of furniture etc which could be done whilst you are away. If you prefer a housekeeper not to clean …
