faq

How do I pay for the service?

Your service is calculated on an hourly basis, which is then divided between the housekeeper and company.   Your housekeeper will be paid at the end of every cleaning session either by cheque or cash.  The agency fee will be paid on a monthly basis in advance once you are happy …

READ MORE

Do you provide the cleaning supplies?

Cleaning supplies aren’t included, each client is to provide their housekeeper with the materials they wish them to use to clean. This ensures your cleaner uses the products you prefer as some clients have severe allergies or small preferences.

Do I have to be home for my cleaning?

It’s completely up to you. The majority of our customers like to have their homes cleaned when they are out at work and provide their housekeeper with a key. You will meet the person working for you, before they even start cleaning, to ensure that you feel comfortable with our …

READ MORE

How can I get a cleaning quote?

Simply visit the quote page or request a callback – we will be happy to talk through what you would like done and how much cleaning time this will likely take.

How does pricing work?

Pricing is based on an hourly rate between £x to £x per hour. You can see the tiers by clicking here.