We require 30 days notice to cancel a contract. During that period your housekeeper will continue to work for you. Contact the office to discuss what we can do for you, if you don’t want them during the notice period.
Yes we have insurance that covers major damage to your home, please see the insurance section.
Yes, we prefer that you meet them before they start cleaning so you are confident in handing over the keys to your home and have shown them around the home. This gives them a good understanding of all your requirements.
Yes the majority of our clients are not home whilst the housekeeper cleans, so you may need to let them in or provide them with a key depending on how comfortable you feel.
Please contact the office within 24hours to discuss a course of action and we will find the best solution for you.
We ask any housekeeper going on holiday to return the keys to the office for our safe keeping or leave it with you.
All our cleaners are registered as self-employed, giving them the flexibility to work with other agencies or for themselves. For your own peace of mind, we recommend to review your working arrangement with HMRC.
No. We have found that letting companies prefer to use their own specialised cleaning teams for these cleans.
The overall hourly rate is divided between Mmm management fee and the housekeeper. Management fees are paid monthly by direct debit upfront. Your housekeeper should be paid on the day of the cleaning either by cash or bank transfer.
Simply visit the quote page or request a callback – we will be happy to talk through what you would like done, how much cleaning time this will likely to take and the cost involved.
