Your service is calculated on an hourly basis, which is divided between the housekeeper and company. Your housekeeper will be paid at the end of every cleaning session either by bank transfer or cash. The management fee will be paid Direct Debit, you can select which payment date this can …
Simply visit the quote page or request a callback – we will be happy to talk through what you would like done, how much cleaning time this will likely to take and the cost involved.
Inform your housekeeper of when you are away, they may suggest that some areas of the home have not been deep cleaned for a long time such as kitchen cupbaords, top of furniture etc which could be done whilst you are away. If you prefer a housekeeper not to clean …
You should discuss this with your assigned housekeeper, they will normally move the clean to another day that week. If they don’t have the availability then you can contact Mmmarvellous to make alternative arrangements.
Yes, you will have the same person assigned to your cleaning, however when they are on holiday or sick we can arrange alternative cleaning cover.
Yes, a member of the office team will meet you before we assign a cleaner. This is not a sales visit, you will get prices and all the information you need to decide about allowing Mmmarvellous to work for you. We aim to have the highest levels of customer satisfaction …
Cleans that take place at irregular intervals or a spring/deep cleans involve much more work and as such are priced at a higher cost than a regular clean. Provides you with a cleaner and healthier environment regularly. Saves you time Improves your home apperance and prolongs the life of your …
Cleaning supplies aren’t included, each client is to provide their housekeeper with the materials they wish them to use for cleaning. This ensures your cleaner uses the products you prefer. In addition, the majority of our housekeepers use public transport so it would be really tricky for them to carrry …
It’s completely up to you. The majority of our customers like to have their homes cleaned when they are out at work or busy otherwise and provide their housekeeper with a key. However, the pre-start meeting with the housekeeper, will be organised before the cleaning to ensure that you feel …
Our company representatives will discuss your requirements with you whilst at your home, from that and their personal experience, they will be able to provide guidance as to how long the clean should take.