Housekeepers

Can my housekeeper work extra time for me on occasions?

Yes if they have the availability in their schedule. If you are finding that you require extra time on a regular basis then you will need to inform the office of the contractual hourly change so the insurance continues at the correct level. If a claim is being made and …

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What training do housekeepers receive?

All registered housekeepers have to attend our in house Induction Course which covers what is expected of them, cleaning hints and tips and how to get settled into working with new clients. Then at regualr intervals a company representative will assess the quality of their work and give feedback and …

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Is my housekeeper receiving the London Living Wage?

Not all our areas match the current LLW rate, however we are striving towards achieving it.  Our suggested rate for the housekeeper is a minimum rate and you can discuss any increase you’d like to make directly with them.

How long do housekeepers remain working for you?

Some maybe with us for a short period of time, other a year or so or even longer. It really depends on their own circumstances. Our guarantee is that we will always give you a continual service.

What kind of people clean homes?

Cleaners come from all walks of life, there isn’t a stereotypical image to present. Some cleaners work because they are good at cleaning Some enjoy the flexibility of working hours Others have children and working close to home/school, makes it ideal for their situation.

How does Mmm obtain their housekeepers?

The majority of our housekeepers are recommended by their friends who work with us. Others obtain our information through advertising on well established recruitment platforms or using a dedicated website to attract people to join our team of self employed housekeepers.