Head Office: 6 Hampton Rd E, Twickenham

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Frequently Asked Questions

 

If you have any more questions but you don’t see the answer below, please contact the Mmmarvellous team. We will answer your question, and can add the question to this page.

 

Ad-hoc/one off service can be used whenever convenient for you. First of all, it saves your time.  It may be useful for customers who travel frequently or someone whose work arrangements or other personal circumstances vary a lot therefore not convenient to have a regular service. It is also useful when planing a budget. Anyone who is planing a party, expecting guests or just simply want a thorough/deep clean in the house but do not have time or simply do not want to do cleaning themselves, an ad-hoc cleaning may be very handy. it may be a great help for those who run short lets and need cleaning just on temporary basis or whenever requested. No matter the occasion we can help.

We normally require 5-7 working days to arrange the cleaning, however it may take less time, providing we have someone available.

Cleaning service for the following:

  • Your private housekeeper goes away and you need to find cover
  • You live in a block of flats and require communal cleaning of the entrance ways
  • You have a short term let and require cleaning at different intervals
  • You have an office space or nursery that needs cleaning
  • Your noticing that your home just needs a deeper clean rather than the surface clean you’ve been doing.

We charge £15.50 per hour for ad-hoc cleaning, if cleaning materials required the fee is £18 per hour

The payment is split between the management fee and the cleaners. The management fee can be paid in cash/cheque or bank transfer prior the cleaning takes place. Cleaners get paid cash or by bank transfer upon completion of the work.

Yes, we require at least 48 hours if you need to move the cleaning day, 24 hours of you would like to cancel the service.

Yes, we require a minimum of 3 hours per visit for ad-hoc cleaning

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